Camera down!
Went to use our newish HP R717 digital camera the other day and quickly discovered the view screen was not functioning. It was okay last time I used it. It was still under warranty so I dialed the 800 number.
So far, so good.
I have to say I'm impressed with HP's service so far. 24-7 service desk and very clear and non-judgemental response to the problem. It's off to Ontario by courier (they pay) today and they promise a 3-5 day turnaround once they receive it.
We shall see, he said with some skepticism.
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